MPMA CERT with Complains and Appeal Committee is responsible to deal with complaints and appeals in a fair, impartial, confidential and constructive manner. Established process, according to IPMA standard, ensures that all complaints and appeals are handled and processed within a 3-month period from the date of receipt of a written complaint or appeal.

Detailed information about this procedure could be found on MPMA CERT-ICR-HB-Complaints-and-Appeals (download).

Copies of the Appeal form or Complaint form could be obtained from MPMA CERT by contacting

e-mail: mpmacert@gmail.com

 

CODE OF ETHICS

We recognise that our projects, programmes and project portfolios, affect people, society and the natural environment in various ways, both locally and globally. Project, programme and portfolio management are growing disciplines in an increasingly globalised world. Through this growth we are presented with new challenges, both in our individual endeavours as professionals and on the whole as a profession.

We believe that by committing to acting ethically we will make our projects, programmes and project portfolios better and that this will serve to further our profession. The IPMA Code of Ethics and Professional Conduct lays out the principles and minimum duties we hold towards the project, programme or project portfolio owner, teams, stakeholders, society and natural environment.

Certification applicants will have to agree and comply with the conditions and obligations of the IPMA Four-Level-Certification System, including: MPMA-Code of Ethics and Professional Conduct (download).